Montclair, CA
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- Assure that you have a well-defined escape plan. Make sure that people who are confined to a wheelchair have immediate access to their wheelchair when an emergency occurs. Call the fire department at (909) 447-3540 to make sure the person’s special needs are in the 911 dispatch system.
- Smoke Detectors should be placed outside each sleeping area and on every level of the home, including the basement. On floors without bedrooms, detectors should be installed in or near living areas such as dens, living rooms, or family rooms.
The four basic steps to draw up an escape plan for your home includes:
- Draw a floor-plan of your home;
- Agree on a meeting place;
- Practice your escape plan; and
- Make your exit drill realistic.
You can also refer to www.survivealive.org for information including how to survive alive, tour the survival house, fire and life safety information, and kids and teachers information.
- You can contact the fire department at (909) 447-3540. Fire Station tours are normally scheduled on the second Tuesday and third Wednesday of each month by appointment only. If you would like a tour on a different day of the week and/or require special accommodations, please contact the fire department with your request.
Yes.
Install extinguishers in plain view.
- Extinguishers should be located in convenient locations throughout the home.
- Place them in areas that contain potential fire hazards such as the kitchen (not too close to the stove), workshop, garage, and basement.
- In each area, place the extinguisher near the door so you can reach it easily, extinguish the fire and ensure a quick, safe escape.
- (909) 625-9427
- To protect your home from wildfires you must create a safety zone or firebreak by reducing the amount of dead or dying fuel (vegetation) around your home. This does not necessarily mean all vegetation should be removed. In fact, having fire-resistant plants and trees around your home that are properly trimmed and well watered can serve as a firebreak.
911 is dedicated to calls for emergency aid, such as a traffic accident, fires or calls for paramedic service, a crime in progress, imminent threat to life, bodily injury, or major property damage or loss.
When Reporting an Emergency:
- Remain calm and speak slowly and clearly while explaining the type of emergency you are reporting.
- The dispatcher will ask you questions concerning the type of emergency you are reporting. The answers you provide will be relayed to the responding emergency personnel.
- The dispatcher will request your name.
- Give your location, if different from the scene of the emergency.
- Stay on the line while the dispatcher processes the call. You may need to provide additional information or to receive instruction from the dispatcher.
- Firefighters are on duty 24 hours a day, 7 days a week. Currently, our department works what is called a 3/4 schedule. This means our firefighters work a 24-hour shift and are then off for 24 hours. This rotation continues for three shifts then firefighters have four days off. We have three shifts that rotate through this schedule.
- The fire department serves as the first responders for all medical emergencies. Our two fire stations are strategically located in Montclair so our response times have a positive effect on medical emergencies. In addition to our paramedics, the rest of our fire personnel are certified Emergency Medical Technicians (EMT). The transportation of patients is provided by American Medical Response a private ambulance company that provides transport services to most of San Bernardino County. It is also important to remember that with many medical emergencies extra hands and bodies are necessary to assist with the care and moving of a patient onto a gurney.
- Please visit the Human Services Division website here.
- No, only the immediate family members or employees.
- Governor's Office of Emergency Services
P.O. Box 419047
Rancho Cordova, CA 95741-9047
Warning Center (24 hour) - (916) 845-8911
Fax Number - (916) 845-8910
Or visit: http://www.caloes.ca.gov/ - 911 calls from cellular phones are answered by California Highway Patrol (CHP) personnel and routed to the proper agency. 911 personnel do not know the location from where you are calling. It is important to know your cell phone number, and be aware of your surroundings so you can tell the dispatcher where you are. Ideally, street names and addresses should be provided. If this is impossible, look for major landmarks. Since most cell phone calls are made from moving vehicles, callers should inform the dispatcher when they change locations.
- Yes, please see the Human Services Department website here
For local emergency management information contact the Montclair Fire Department at (909) 447-3540.
For national emergency management information contact the Federal Emergency Management Agency (800) 621-3362 www.fema.gov.
- Contact Customer Service at (909) 625-9472 or the Fire Department at (909) 447-3540 to request an application.
- FEMA
U.S. Fire Administration
16825 S. Seton Avenue
Emmitsburg, MD 21727
Voice: (301) 447-1000
FAX: (301) 447-1346
ADMISSIONS FAX: (301) 447-1441
Or visit: http://www.usfa.fema.gov
Each year Montclair provides a Christmas Tree Recycling Program. Beginning the first weekday after Christmas and through the first week in January, trees can be placed curbside. Please remove all stands, ornaments, tinsel, plastic, nails, and other objects from trees before setting them out. Flocked trees will not be accepted in the recycling program.
A 40-yard dumpster is also placed at Chino Basin Water Conservation District (CBWCD), 4594 San Bernardino Street, for businesses and residences without curbside collection.
For more information regarding the Christmas Tree Recycling Program, please contact our Sewer and Trash Customer Service Representative at (909) 625-9472.
To dispose of electronic waste, including computers and TVs, you can call Burrtec at (909) 620-1353 and schedule a bulky item pick-up for your regular trash day. Once your appointment has been scheduled set the items out at your curb on your trash day. This would count as one of two yearly bulky item pick-ups available to residents.
Or, you may take your items to one of the following collection centers accepting E-Waste.
Upland City Yard
1370 North Benson Avenue
(909) 931-4242
Saturdays, 9:00 a.m. to 2:00 p.m.Chino City Public Works Services Center
5050 Schaefer Avenue
(909) 334-3266
2nd and 4th Saturdays, 8:00 a.m. to 1:00 p.m.Ontario
1430 S. Cucamonga Avenue
(909) 382-5401
Fridays and Saturdays, 9:00 a.m. to 2:00 p.m.Montclair residents may dispose of their household hazardous waste (HHW), including used motor oil, oil filters, antifreeze, household cleaners, paint, batteries, and many other items found in most homes and garages at one of the following HHW collection centers, free of charge (limit 15 gallons or 125 lbs. per trip):
Upland City Yard
1370 North Benson Avenue
(909) 931-4242
Saturdays, 9:00 a.m. to 2:00 p.m.Chino City Public Works Services Center
5050 Schaefer Avenue
(909) 334-3266
2nd and 4th Saturdays, 8:00 a.m. to 1:00 p.m.Ontario
1430 S. Cucamonga Avenue
(909) 382-5401
Fridays and Saturdays, 9:00 a.m. to 2:00 p.m.In addition to disposing of HHW materials, used oil containers are available to all Montclair residents, free of charge, at the Upland City Yard collection center. Drain used oil into container; when full, return to Upland City Yard for proper disposal and they will return it to you, clean, while you wait!
For additional information, you may call (800) CLEANUP or contact our Sewer and Trash Customer Service Representative at (909) 625-9472.
You may also take your used oil and used oil filters only to one of the following Certified Used-Oil Collection Centers:
Grease Monkey
8949 Monte Vista Avenue
Montclair, CA 91763
(909) 399-0515Hours:
Monday - Friday
8:00 a.m. - 6:00 p.m.
Saturday
8:00 a.m. - 5:00 p.m.
Sunday
9:00 a.m. - 4:00 p.m.Firestone Tire and Service Centers
9201 Central Avenue
Montclair, CA 91763
(909) 624-9939Hours:
Monday - Friday
7:00 a.m. - 7:00 p.m.
Saturday
7:00 a.m. - 5:00 p.m.
Sunday
9:00 a.m. - 4:00 p.m.Kragen Auto Parts
5615 Holt Boulevard
Montclair, CA 91763
(909) 391-1402Hours:
Monday - Friday
8:00 a.m. - 9:00 p.m.
Saturday
8:00 a.m. - 8:00 p.m.
Sunday
8:00 a.m. - 7:00 p.m.Pep Boys #73
5150 Arrow Highway
Montclair, CA 91763
(909) 626-0717Hours:
Monday - Friday
8:00 a.m. - 9:00 p.m.
Saturday
8:00 a.m. - 8:00 p.m.
Sunday
8:00 a.m. - 6:00 p.m.Kragen Auto Parts #1347
4020 Holt Boulevard
Montclair, CA 91763
(909) 625-8464Hours:
Monday - Friday
8:00 a.m. - 9:00 p.m.
Saturday
8:00 a.m. - 8:00 p.m.
Sunday
8:00 a.m. - 7:00 p.m.Auto Zone
5183 Holt Boulevard
Montclair, CA 91763
(909) 625-2404Hours:
Monday - Saturday
8:00 a.m. - 9:00 p.m.
Sunday
8:00 a.m. - 8:00 p.m.Accurate Automotive
8939 Rose Avenue
Montclair, CA 91763
(909) 621-6845Hours:
Tuesday - Saturday
8:00 a.m. - 5:00 p.m.
Closed Sunday and MondayUsed tires, off the rim, can be taken to the following location. There is a fee of $1.00 per tire.
Mid Valley Landfill
2390 Alder Avenue
Rialto, CA 92377
(909) 386-8701Business Hours
Monday through Friday
7:00 a.m. to 5:00 p.m.Take the I10 freeway East, exit Sierra Avenue and go North to Highland. Go East to Alder and North to entrance.
or
Take the I10 freeway East to the I15 freeway North to the 210 freeway East to Alder and go North to entrance.
Mayor Paul Eaton - (909) 625-9400
Mayor Pro Tem Carolyn Raft - (909) 625-9400
Council Member J. John Dutrey - (909) 625-9401
Council Member Trisha Martinez - (909) 625-9401
Council Member Bill Ruh - (909) 625-9401
- Make sure you change the battery in your smoke detector once a year. In the meantime, press the button on your smoke detector to make sure it works at least once a month. If at any time your smoke detector begins to “chirp” consistently this is a signal that your battery needs to be changed.
How long does it take a fire engine to get to a fire or medical emergency after 911 has been called?
It takes between 3-5 minutes for an engine or ambulance to arrive on scene after a 9-1-1 call has been received.Montclair is served by two school districts. The Ontario-Montclair School District (OMSD) serves students in grades K-8, and the Chaffey Joint Union High School District (CJUHSD) provides education for high school students. OMSD operates ten elementary schools and three middle schools serving Montclair students. All high school students residing in Montclair attend Montclair High School. The links below illustrate the elementary and middle school attendance boundaries within the City of Montclair. Simply click on the link you would like to view.
Elementary School Boundary Map
Middle School Boundary MapFor further information, contact the respective school districts as indicated below:
Ontario-Montclair School District
950 West D Street
Ontario, CA 91762
(909) 459-2505
Chaffey Joint Union High School District
211 West Fifth Street
Ontario, CA 91762
(909) 988-8511
- Please contact the Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9465 to request to have the curb repainted.
I own property within the unincorporated area of San Bernardino County adjacent to Montclair. What is the Planning agency that serves my area and how do I contact them?
Planning issues within the City’s sphere of influence are handled by the San Bernardino County Land Use Services Department, located in the County Government Building at 385 N. Arrowhead Avenue, San Bernardino. Land Use Services may be contacted at (909) 387-8311.
My property in the County area is currently served by a private sewer (septic) system. Can I connect to the City sewer system?
City sewer mains are located in a limited number of streets within the unincorporated County area. Property owners on those streets desiring to connect to sewer are required to execute an agreement and pay certain fees.
There are two options for obtaining information about calls for service and statistics for specific areas:
The Police Department's daily log of calls for service for the past 60 days is available for review during normal business hours at 4870 Arrow Highway. Although it does not provide statistical data, it provides an itemized listing of the calls for service, including date, time, location, nature of call for service, and disposition.
Requests for crime statistic searches for specific areas and for specific crimes may be made in writing. Statistics or call for service history for a specific address are not available. The cost for the crime statistic search is $25 per hour. Mail your request with a check or money order for $25 to Montclair Police Department, P.O. Box 2308, Montclair, CA 91763. Please include a contact telephone number, your mailing address where the results should be sent, and the specifics of your requested search (i.e., specific crime(s) of interest, area of interest by street names and hundred blocks, and date range). Should the search require over one hour, you will be notified of the additional cost. The results will be mailed.
To begin a neighborhood watch group, form a small planning committee of neighbors to discuss the needs of your community, gauge the level of interest, and identify potential problems. You will also need to decide on a date and place for an initial neighborhood watch meeting.
If your group is interested in having a member of the Montclair Police Department attend either the first or a subsequent meeting and speak to the group about a particular topic of concern, you can make arrangements for this by calling the Montclair Police Department at (909) 621-4771. For more information and educational materials related to starting a Neighborhood Watch or to register your Neighborhood Watch in the National Neighborhood Watch Database, click on to the following link:
If I decide not to join the Paramedic Subscription Program, what are the charges for the Emergency Medical Services provided by the Montclair Fire Department?
Resident, Basic Life Support - $0 per call
Resident, Advanced Life Support - $100 per call
Nonresident, Basic Life Support - $299 per call
Nonresident, Advanced Life Support - $387 per call- No. Medical transportation, emergency or non-emergency, is provided by a private company and will be billed separately.
My property is currently served by a private sewer (septic) system. Can I connect to the City sewer system?
Yes, if a City sewer main is available adjacent to your property. Contact the Public Works Department at (909) 625-9446.
If your property is located in unincorporated San Bernardino County within Montclair's sphere of influence, it may also be possible to connect if a City-owned and maintained sewer main is available. Contact the Planning Division at (909) 625-9477 for information on the application process and fees.
Please visit the Human Services Division's website here.
- Training takes up a good deal of their time when they are not on call. Firefighters are required to have at least 20 hours of emergency-related training each month. Firefighters also participate in fire safety inspections and drive the community to become familiar with the area to reduce response time during incidents. Firefighters must also check and maintain their equipment and clean and maintain their stations.
- The City's general information number is (909) 626-8571.
For just $24 per year or $4 per trash and sewer billing cycle for residential subscribers or $50 per year for businesses with 15 or fewer employees and $100 per year for businesses with 16 or more employees, you may subscribe to Montclair Fire Department-provided Emergency Medical Services (EMS). This program includes all Basic Life Support services and Advanced Life Support (paramedic) services provided by the Fire Department.
Under no circumstances will the delivery and application of available Paramedic services provided by the Montclair Fire Department be delayed or refused based upon a person's or businesses participation in the Paramedic Subscription Program or their ability to pay.
All Montclair residents and businesses have the opportunity to participate in the Paramedic Subscription Program. Membership provides unlimited use of the EMS services provided by the Montclair Fire Department for the subscribers and their family members and for the business owners and their employees.
- The City of Montclair Redevelopment Agency created the Housing Improvement Task Force (HITF) in 1986 for the purpose of improving housing conditions. For additional information please visit the following link: https://www.cityofmontclair.org/city-government/boards-commissions-committees/successor-agency/housing-improvement-task-force
- Elementary and middle schools (grades K-8) in Montclair are served by the Ontario-Montclair School District. High schools (grades 9-12) are under the jurisdiction of the Chaffey Joint Union High School District.
- Trash containers should be set out the night before or no later than 6:00 a.m. on collection day.
What type of fire extinguisher should I purchase for my home and how will I know how to use it properly?
There are two types of fire extinguishers available on the market today. They are either rechargeable or disposable and come in portable sizes. Portable extinguishers (rechargeable or disposable) for home use are not designed to fight large or spreading fires. Even against small fires, they are useful only under certain conditions.
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The operator must know how to use the extinguisher. There is no time to read directions during an emergency.
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The extinguisher must be within easy reach, in working order and fully charged.
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The operator must have a clear escape route that will not be blocked by fire.
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The extinguisher must match the type of fire being fought. Extinguishers containing water are unsuitable for use on grease or electrical fires.
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The extinguisher must be large enough to put out the fire. Many portable extinguishers discharge completely in as few as eight to ten seconds.
Choosing your extinguisher:
Select only fire extinguishers that have been tested by an independent laboratory (e.g. Underwriters Laboratories) and labeled for the type and size of fire they can extinguish. Use these labels as a guide to purchase the type of extinguisher that suits your needs. Multipurpose fire extinguishers, labeled ABC, may be used on all three classes of fire. If you use the wrong type of extinguisher, you can endanger yourself and make the fire worse.
Classes of Fires:
Class A: Ordinary combustibles such as wood, cloth and paper.
Class B: Flammable liquids such as gasoline, oil and oil-based paints.
Class C: Energized electrical equipment which includes wiring, fuse boxes, circuit breakers, machinery and appliances.
Extinguisher Sizes:
Portable fire extinguishers are also rated for the size of fire they can handle. This rating will appear on the label (e.g. 2A:10B:C.) The larger the numbers, the larger the fire that the extinguisher can put out, but higher-rated models are often heavier. Make sure you can hold and operate the extinguisher before you purchase it.
Installation and Maintenance:
Fire extinguishers should be installed in plain view, above the reach of children, near an escape route and away from stoves and heating appliances.Fire extinguishers require routine maintenance. Read your operator's manual to learn how to inspect and maintain the extinguisher.
Rechargeable extinguishers must be serviced after every use, while disposable extinguishers can be used only once and must be replaced after use.
Remember the PASS-word:Pull the pin: This unlocks the lever and allows you to discharge the extinguisher.
Aim low: Point the extinguisher nozzle (or hose) at the base of the fire.
Squeeze the lever above the handle: This discharges the extinguishing agent. Releasing the lever will stop the discharge.
Sweep from side to side: Moving carefully toward the fire, keep the extinguisher aimed at the base of the fire and sweep side to side until the flames are extinguished. Watch the fire area. If the fire reignites, repeat the process.
Even if you think you've extinguished the fire, always be sure to call the fire department to inspect the fire site.
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When responding to a call in the “middle of the night” do the firefighters have to use the sirens even though traffic is minimal?
Yes, the state vehicle code requires that while responding Code-3, an emergency response vehicle must have all emergency lights on and the siren sounding. A Code-3 response is initiated when life, property or the environment is in immediate danger. Some examples are chest pain, difficulty breathing, fire, hazardous materials spill, and auto accidents.- The standard response to a residential structure fire includes 3 engine companies, 1 rescue squad, and 1 Division Chief. If these units are not needed, they are released upon arrival. The main goal of the Montclair Fire Department is to protect lives and property and this level of response is needed to accomplish this goal.
- The public disaster shelter site will vary depending on the type, severity, and location of the emergency. In coordination with the American Red Cross, the Montclair Office of Emergency Services will establish an appropriate shelter location and notify the public via the public broadcast system and/or public safety services.
There are two places you can contact for CPR classes; 1). American Red Cross at (909) 986-6651 2). Baldy View ROP AT (909) 624-0063.
Click to View- The American Red Cross offers classes in first aid. For information, call (909) 986-6651.
Click to View - City Hall is located at 5111 Benito Street, between Central and Monte Vista Avenues.
- The Finance Department is located in City Hall at 5111 Benito Street, Montclair, CA 91763
- The Montclair Police Department is located at 4870 Arrow Highway, at the northwest corner of Arrow Highway and Monte Vista Avenue.
- Immediate family members of the subscribing member and employees of the subscribing business during business hours.
- Any resident or business within Montclair's city limits or within the unincorporated area of San Bernardino County protected by the contract by the Montclair Fire Department.
See the following link for the America's Most Wanted list:
Will I be responsible for any of the charges if I become a Paramedic Subscription Program subscriber?
No. You will not be responsible for any Fire Department charges. However, your insurance carrier, Medicare, or Medical will be billed and any payments from them will be considered payment in full. Non-subscribers will be billed for the full amount of the services received by the Montclair Fire Department.- Yes, the Fire Department will respond to any and all calls for assistance.