In response to additional guidance received by federal, state, and local public health officials, Montclair City Hall will be temporarily closed to the public beginning Wednesday, March 18, 2020, until further notice.

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Montclair Emergency Directive


On Monday, March 16, 2020, the Montclair City Council adopted Resolution No. 20-3263 declaring a local public health emergency in the City of Montclair in relation to Novel Coronavirus (COVID-19).

In declaring a local public health emergency, the City Council invoked Section 6.080.060 of Chapter 6.08 of Title 6 of the Montclair Municipal Code providing that the City Manager, as Director of Emergency Services, is empowered to "make and issue rules and regulations on matters reasonably related to the protection of life and property as affected by such emergency."

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Expand/Contract Questions and Answers

  • A member of my family is disabled. What does he/she do during a fire?

  • Do I need to put a smoke detector in every room? How many do I need?

  • How do I go about drawing up an escape plan for my home/business?

  • How do I schedule a fire station tour?

  • Should I have a fire extinguisher in my home?

  • Telephone number of Human Resources Hotline.

  • What can I do to protect my home from wildland fires?

  • What information should I have when reporting a 9-1-1 emergency?

  • What is the work schedule for firefighters?

  • When I call 9-1-1 for a medical emergency, why does an engine arrive in addition to an ambulance?

  • Are there athletic or fitness programs for adults?

  • Are visitors of the subscribing member and businesses covered?

  • California Office of Emergency Services (OEC)

  • Can I call 9-1-1 from my cell phone?

  • Do you have programs for children?

  • General Emergency Management Information

  • How do I apply for the Paramedic Subscription Program?

  • How do I contact FEMA/state disaster agencies?

  • How do I dispose of a Christmas tree?

  • How do I dispose of computers and televisions?

  • How do I dispose of paint, toxic materials, used motor oil and car batteries?

  • How do I dispose of used tires?

  • How do I leave a message for a Council Member?

  • How do I make sure my smoke detector works?

  • How long does it take a fire engine to get to a fire or medical emergency after 911 has been called?

  • I am considering moving to Montclair. How can I find out what schools my children will attend?

  • I need to have the colored curb repainted.

  • I own property within the unincorporated area of San Bernardino County adjacent to Montclair. What is the Planning agency that serves my area and how do I contact them?

  • I want to get the crime statistics for the area I'm moving to.

  • I want to start or join a neighborhood watch.

  • If I decide not to join the Paramedic Subscription Program, what are the charges for the Emergency Medical Services provided by the Montclair Fire Department?

  • Is my ambulance ride to the hospital covered?

  • My property is currently served by a private sewer (septic) system. Can I connect to the City sewer system?

  • Tell me about athletic or fitness programs for children.

  • What do firefighters do when they are not on calls fighting fires?

  • What is the City phone number?

  • What is the Paramedic Subscription Program?

  • What programs are there to help me fix up my property?

  • What school districts serve Montclair?

  • What time should I place my trash containers at the curb?

  • What type of fire extinguisher should I purchase for my home and how will I know how to use it properly?

  • When responding to a call in the “middle of the night” do the firefighters have to use the sirens even though traffic is minimal?

  • When there is only a small fire, why do so many fire engines respond?

  • Where are the public disaster shelters?

  • Where can I get CPR classes?

  • Where can I get first aid classes?

  • Where is City Hall?

  • Where is the Finance Department located?

  • Where is the Police Department?

  • Who is covered if I subscribe to the Paramedic Program?

  • Who is eligible to join the Paramedic Subscription Program?

  • Who is on the most wanted list?

  • Will I be responsible for any of the charges if I become a Paramedic Subscription Program subscriber?

  • Will the Fire Department still respond if I do not subscribe to the Paramedic Subscription Program?