Montclair, CA
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For your water bill contact Monte Vista Water at (909) 624-0035.
Or visit: www.mvwd.org/
For your electric bill contact Southern California Edison at (800) 409-2365. This 24-hour service is available every day of the week.
Or visit: www.sce.com
For your gas bill contact Southern California Gas Company at:
Call (800) 427-2200 for Residential Customers
Call (800) 427-2000 for Commercial & Industrial Customers
Call (800) 772-5050 for Interactive Voice Response Self Service Option
Call (800) 342-4545 for information in Spanish
Customer Service Representatives are available 24 hours a day, 7 days a week for routine and emergency service requests. For Web site questions and for inquiries regarding rebates and other programs, they are available Monday through Friday from 7:00 a.m. to 7:00 p.m.
Or visit: http://socalgas.comFor your cable bill contact Time Warner Cable at (888) 892-2253.
Or visit: www.timewarnercable.com
For your telephone bill contact your telephone provider with the number listed on your monthly bill.
- Contact the Inland Valley Humane Society at:
500 Humane Way, Pomona, California, 91766
Phone: (909) 623-9777
Fax: (909) 623-0432
E-mail: ivhs1@yahoo.com
24-Hour Emergency Line: (909) 594-9858
Business Office Hours
Monday and Tuesday:
8:00 a.m. to 5:30 p.m.
Wednesday:
8:00 a.m. to 7:00 p.m.
Thursday through Saturday:
8:00 a.m. to 5:30 p.m.
http://www.ivhsspca.org - If a car alarm has been activated and is creating a disturbance because it has not reset or the owner is not available to deactivate it, call the Police Department at (909) 621-4771.
- Parking on unpaved surfaces in the front yard of residential properties is not permitted. Contact the Code Enforcement Division at (909) 447-3557.
- Contact Code Enforcement at (909) 625-9477.
- If you are concerned that a fence/wall has been constructed without building permits, or is deteriorated and presents an unsafe condition, please contact Code Enforcement at (909) 625-9477. If you are concerned that the fence has been constructed in a manner that encroaches upon your property, you will need to pursue the matter through the civil process, as the City of Montclair has no jurisdiction in civil matters.
- At the time the noise is occurring, contact the Police Department at (909) 621-4771 so that an officer may be dispatched to the location to speak to the resident about the noise. If possible, have the address where the noise is occurring available to provide to the dispatcher.
I want to complain about noisy neighbors.
Contact the Engineering Division of Public Works at (909) 625-9440.
Also contact the Police Department at (909) 621-4771 if the speeding traffic is occurring now. Please be prepared to provide the dispatcher with a general vehicle description, including whenever possible the make, model, color, and vehicle license number.
To report ongoing traffic concerns, call the Police Department traffic hotline at (909) 448-3659
- You can come to the Fire Department headquarters located at 8901 Monte Vista Avenue and complete a "Citizen Complaint Form". If you are not able to come to the Fire Station, a form can be mailed to you upon request. For any questions or concerns, please contact the Fire Department at (909) 447-3540.
- You can contact the Sergeant on duty at the time of the complaint to immediately resolve the issue or you can come to the Police Department at 4870 Arrow Highway and complete a "Citizen Complaint Form." If you are not able to come to the Police Department in person, a form can be mailed to you upon request. For any questions or concerns, please contact the Police Department at (909) 621-4771.
- Contact Monte Vista Water District at:
10575 Central Avenue
Montclair, CA 91763
Phone: (909) 624-0035
Fax: (909) 624-4725
Or visit their website at:
http://www.mvwd.org/FormCenter/ContactFeedback-4/Report-a-Water-Problem-50 - Contact the Montclair Police Department at (909) 621-4771.
- To report a broken, missing, or illegible traffic sign, please contact the Public Works Department at (909) 625-9480. The damaged sign should also be reported to the Police Department at (909) 621-4771, as it may constitute a traffic safety hazard.
- If a traffic signal light is out or malfunctioning, please contact the Engineering Division at (909) 625-9441. The outage should also be reported to the Police Department at (909) 621-4771, as it may constitute a traffic safety hazard.
A tree in my front yard needs trimming, but I don’t know if trimming the tree is my responsibility or the City’s. Is there a way to find out?
Contact the City of Montclair Corporate Yard at (909) 625-9480. If necessary, an inspector will schedule a visit to your property to make the determination.Each year Montclair provides a Christmas Tree Recycling Program. Beginning the first weekday after Christmas and through the first week in January, trees can be placed curbside. Please remove all stands, ornaments, tinsel, plastic, nails, and other objects from trees before setting them out. Flocked trees will not be accepted in the recycling program.
A 40-yard dumpster is also placed at Chino Basin Water Conservation District (CBWCD), 4594 San Bernardino Street, for businesses and residences without curbside collection.
For more information regarding the Christmas Tree Recycling Program, please contact our Sewer and Trash Customer Service Representative at (909) 625-9472.
Montclair residents may dispose of their household hazardous waste (HHW), including used motor oil, oil filters, antifreeze, household cleaners, paint, batteries, and many other items found in most homes and garages at one of the following HHW collection centers, free of charge (limit 15 gallons or 125 lbs. per trip):
Upland City Yard
1370 North Benson Avenue
(909) 931-4242
Saturdays, 9:00 a.m. to 2:00 p.m.Chino City Public Works Services Center
5050 Schaefer Avenue
(909) 334-3266
2nd and 4th Saturdays, 8:00 a.m. to 1:00 p.m.Ontario
1430 S. Cucamonga Avenue
(909) 382-5401
Fridays and Saturdays, 9:00 a.m. to 2:00 p.m.In addition to disposing of HHW materials, used oil containers are available to all Montclair residents, free of charge, at the Upland City Yard collection center. Drain used oil into container; when full, return to Upland City Yard for proper disposal and they will return it to you, clean, while you wait!
For additional information, you may call (800) CLEANUP or contact our Sewer and Trash Customer Service Representative at (909) 625-9472.
You may also take your used oil and used oil filters only to one of the following Certified Used-Oil Collection Centers:
Grease Monkey
8949 Monte Vista Avenue
Montclair, CA 91763
(909) 399-0515Hours:
Monday - Friday
8:00 a.m. - 6:00 p.m.
Saturday
8:00 a.m. - 5:00 p.m.
Sunday
9:00 a.m. - 4:00 p.m.Firestone Tire and Service Centers
9201 Central Avenue
Montclair, CA 91763
(909) 624-9939Hours:
Monday - Friday
7:00 a.m. - 7:00 p.m.
Saturday
7:00 a.m. - 5:00 p.m.
Sunday
9:00 a.m. - 4:00 p.m.Kragen Auto Parts
5615 Holt Boulevard
Montclair, CA 91763
(909) 391-1402Hours:
Monday - Friday
8:00 a.m. - 9:00 p.m.
Saturday
8:00 a.m. - 8:00 p.m.
Sunday
8:00 a.m. - 7:00 p.m.Pep Boys #73
5150 Arrow Highway
Montclair, CA 91763
(909) 626-0717Hours:
Monday - Friday
8:00 a.m. - 9:00 p.m.
Saturday
8:00 a.m. - 8:00 p.m.
Sunday
8:00 a.m. - 6:00 p.m.Kragen Auto Parts #1347
4020 Holt Boulevard
Montclair, CA 91763
(909) 625-8464Hours:
Monday - Friday
8:00 a.m. - 9:00 p.m.
Saturday
8:00 a.m. - 8:00 p.m.
Sunday
8:00 a.m. - 7:00 p.m.Auto Zone
5183 Holt Boulevard
Montclair, CA 91763
(909) 625-2404Hours:
Monday - Saturday
8:00 a.m. - 9:00 p.m.
Sunday
8:00 a.m. - 8:00 p.m.Accurate Automotive
8939 Rose Avenue
Montclair, CA 91763
(909) 621-6845Hours:
Tuesday - Saturday
8:00 a.m. - 5:00 p.m.
Closed Sunday and MondayUsed tires, off the rim, can be taken to the following location. There is a fee of $1.00 per tire.
Mid Valley Landfill
2390 Alder Avenue
Rialto, CA 92377
(909) 386-8701Business Hours
Monday through Friday
7:00 a.m. to 5:00 p.m.Take the I10 freeway East, exit Sierra Avenue and go North to Highland. Go East to Alder and North to entrance.
or
Take the I10 freeway East to the I15 freeway North to the 210 freeway East to Alder and go North to entrance.
- Contact California Shopping Cart Retrieval Corporation at (800) 252-4613.
- Contact the Personnel Office at (909) 625-9407.
- Contact the Inland Valley Humane Society at:
500 Humane Way, Pomona, California, 91766
Phone: (909) 623-9777
Fax: (909) 623-0432
E-mail: ivhs1@yahoo.com
24-Hour Emergency Line: (909) 594-9858
Business Office Hours
Monday and Tuesday:
8:00 a.m. to 5:30 p.m.
Wednesday:
8:00 a.m. to 7:00 p.m.
Thursday through Saturday:
8:00 a.m. to 5:30 p.m.
Kennel Hours
Monday and Tuesday:
10:00 a.m. to 5:30 p.m.
Wednesday:
10:00 a.m. to 7:00 p.m.
Thursday through Saturday:
10:00 a.m. to 5:30 p.m.
http://www.ivhsspca.org/ If this is an emergency dial 9-1-1. For non-emergency situations or questions you can contact West Valley Mosquito and Vector Control District at (909) 635-0307.
- Contact the Police Department at (909) 621-4771.
- It is very important that you personally visit the animal shelter that services your city or area. Then visit other shelters nearby (see PDF file below). When you arrive at the shelter, be certain to ask to see all of the found animals, including found animals that are being held in the hospital or observation wards. Ask about any injured animals that may have been taken to a private veterinarian or that were picked up sadly, dead off the street.
Each County Animal Shelter has a lost and found bulletin board for posting information about lost pets. In addition, shelter staff and shelter volunteers work hard at trying to match up lost pets with their owners.
Montclair's local animal shelter is:
Inland Valley Humane Society
500 Humane Way, Pomona, California, 91766
Phone: (909) 623-9777
Fax: (909) 623-0432
E-mail: ivhs1@yahoo.com
24-Hour Emergency Line: (909) 594-9858
Business Office Hours
Monday and Tuesday:
8:00 a.m. to 5:30 p.m.
Wednesday:
8:00 a.m. to 7:00 p.m.
Thursday through Saturday:
8:00 a.m. to 5:30 p.m.
Kennel Hours
Monday and Tuesday:
10:00 a.m. to 5:30 p.m.
Wednesday:
10:00 a.m. to 7:00 p.m.
Thursday through Saturday:
10:00 a.m. to 5:30 p.m.
http://www.ivhsspca.org
See PDF file below for listing of all local animal shelters
View PDF - If the police officer works for the City of Montclair, contact the Montclair Police Department at (909) 621-4771. Otherwise, contact the officer's employing law enforcement agency.
- If this is an emergency dial 9-1-1. To provide information, contact the Fire Department at (909) 447-3540 and request to speak with an arson investigator.
- Please contact the Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9465 to request to have the curb repainted.
- Contact Code Enforcement at (909) 447-3519 and explain the circumstances. In most cases, the vehicle can be removed if proper proof of ownership and title can be provided.
- Contact the Operations Division of Public Works Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9480.
- Contact the Police Department at (909) 621-4771. Be prepared to provide the dispatcher with the vehicle description (make, model, color and license number) if possible.
- You can contact the Sergeant on duty at the time of the complaint to immediately resolve the issue or you can come to the police department located at 4870 E Arrow Hwy and complete a "Citizen Complaint Form." If you are not able to come to the police department, a form can be mailed to you upon request. For any questions or concerns, please contact the Montclair Police Department at (909) 621-4771.
- Contact the Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9465.
- Contact the City's Code Enforcement Hotline at: (909) 447-3519.
- Contact the Engineering Division of Public Works at (909) 625-9446.
- Contact the Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9480.
- Contact the Code Enforcement Unit at (909) 626-8571.
- Contact the Public Works Operations Division Monday through Thursday 6:30 a.m. to 5:00 p.m. at (909) 625-9480.
- Contact the Public Works Department at (909) 625-9478.
- Contact Customer Service at (909) 625-9472.
Detailed instructions about what to do when you receive a traffic citation are located on the back side of the defendant's copy of the citation. Questions about the court appearance process or requirements should be directed to the San Bernardino County Superior Court Traffic Division at (909) 350-9764 (adults). Questions about traffic citations issued to juveniles (under 18-years of age) should be directed to Juvenile Traffic Court at (909) 481-4270.
Information is also available at the San Bernardino County Superior Court website at http://www.sb-court.org/Divisions/Traffic/PayTrafficTicket.aspx
- Contact the Police Department at (909) 621-4771.
- Contact the Police Department at (909) 621-4771.
For any suspected gas emergency, or questions regarding a gas odor or carbon monoxide, please call Southern California Gas Company immediately at (800) 427-2200.
- Contact the Police Department at (909) 621-4771.
- Contact the Inland Valley Humane Society at:
500 Humane Way, Pomona, California, 91766
Phone: (909) 623-9777
Fax: (909) 623-0432
E-mail: ivhs1@yahoo.com
24-Hour Emergency Line: (909) 594-9858
Business Office Hours
Monday and Tuesday:
8:00 a.m. to 5:30 p.m.
Wednesday:
8:00 a.m. to 7:00 p.m.
Thursday through Saturday:
8:00 a.m. to 5:30 p.m.
Kennel Hours
Monday and Tuesday:
10:00 a.m. to 5:30 p.m.
Wednesday:
10:00 a.m. to 7:00 p.m.
Thursday through Saturday:
10:00 a.m. to 5:30 p.m.
http://www.ivhsspca.org - Contact the Inland Valley Humane Society at:
500 Humane Way, Pomona, California, 91766
Phone: (909) 623-9777
Fax: (909) 623-0432
E-mail: ivhs1@yahoo.com
24-Hour Emergency Line: (909) 594-9858
Business Office Hours
Monday and Tuesday:
8:00 a.m. to 5:30 p.m.
Wednesday:
8:00 a.m. to 7:00 p.m.
Thursday through Saturday:
8:00 a.m. to 5:30 p.m.
Kennel Hours
Monday and Tuesday:
10:00 a.m. to 5:30 p.m.
Wednesday:
10:00 a.m. to 7:00 p.m.
Thursday through Saturday:
10:00 a.m. to 5:30 p.m.
http://www.ivhsspca.org/ - Contact the Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9480.
Contact the Police Department at (909) 621-4771. If the abuse is in-progress or is an emergency call 9-1-1.
Child abuse occurring in San Bernardino County may be reported to the San Bernardino County Department of Child Protective Services by calling (800) 827-8724. For incidents occurring in Los Angeles County, call the law enforcement agency having jurisdiction over the location or you may report the abuse to the Los Angeles County Department of Childrens Services at (800) 540-4000.
The Inland Valley Humane Society deals with cases of animal cruelty.
500 Humane Way
Pomona, CA 91766
Phone: (909) 623-9777
Fax: (909) 623-0432
E-mail: ivhs1@yahoo.com
24-Hour Emergency Line: (909) 594-9858
Business Office Hours
Monday and Tuesday:
8:00 a.m. to 5:30 p.m.
Wednesday:
8:00 a.m. to 7:00 p.m.
Thursday through Saturday:
8:00 a.m. to 5:30 p.m.
Kennel Hours
Monday and Tuesday:
10:00 a.m. to 5:30 p.m.
Wednesday:
10:00 a.m. to 7:00 p.m.
Thursday through Saturday:
10:00 a.m. to 5:30 p.m.https://www.ivhsspca.org/what-we-do/animal-control/animal-cruelty/
- Contact the Police Department at (909) 621-4771.
WHERE DO YOU REPORT?
IN CASE OF IMMEDIATE HARM
DON’T BE AFRAID TO
CALL 911
OR YOUR LOCAL POLICE AT
(909) 621-4771
If you report neglect and abuse, under the law you are protected against retaliation. These laws apply whether in an institutional setting or community setting.
San Bernardino County
Adult Protective Services
Toll free 24 hour hotline
(877) 565-2020When you report you will be asked:
· The name, address, apartment number, age, and telephone number of the adult you think is being harmed
· Any information about the circumstances
· The name, address, relationship and telephone number of the person you think is causing the harm
· Name of other people who can provide information about the situation
· Any safety concerns you may have
· Your name and address
Call the Graffiti Abatement Hotline at (909) 625-9429 to report graffiti that needs to be removed.
If you are the victim of a graffiti crime of vandalism, call the police department to make a report at (909) 621-4771.
- Contact the Montclair Police Department at (909) 448-3600 or the Code Enforcement hotline at (909) 626-8571.
- Contact the Police Department at (909) 621-4771. For in-progress crimes or emergencies, call 9-1-1.
- Call the Montclair Police Department at (909) 621-4771 to make a crime report. Do not remove or repair the damage prior to reporting the crime.
Contact Southern California Edison at (800) 409-2365.
This 24-hour service is available every day of the week.
http://www.sce.comContact Southern California Gas Company at:
Call (800) 427-2200 for Residential CustomersCall (800) 427-2000 for Commercial & Industrial Customers
Call (800) 772-5050 for Interactive Voice Response Self Service Option
Call (800) 342-4545 for information in Spanish
Customer Service Representatives are available 24 hours a day, 7 days a week for routine and emergency service requests. For Web site questions and for inquiries regarding rebates and other programs, they are available Monday through Friday from 7:00 a.m. to 7:00 p.m.- Contact Monte Vista Water District at:
10575 Central Avenue
Montclair, CA 91763
Phone: (909) 624-0035
Fax: (909) 624-4725
http://www.mvwd.org - Contact the Public Works Operations Division Monday through Thursday from 6:30 a.m. to 5:00 p.m. at (909) 625-9465.
If this is an emergency dial 9-1-1. For non-emergency situations you can call West Valley Mosquito and Vector Control District at (909) 635-0307.
Swarms of bees is a phenomena that is most likely in the spring and fall each year. Swarms develop when a hive gets too full or crowded. The bees in the old hive make a new queen and she flies off with most of the younger bees of the colony to find a new place to live. The swarm lands on something that will enable them to stay huddled together while a few scout bees fly on to try to locate a suitable place to build a new hive. Because a swarm is in essence a group of homeless bees, they have nothing to protect. So, they are not likely to sting anything because they do not feel defensive. As for making them leave, it is best to let them stay put. Swatting at them could anger them and make them feel threatened into stinging. But just make sure that you have secured your property so that they do not feel like it would be a good place to build. And keep a watch while the swarm is near to see that the scouts haven't located a place near where people and pets will be. That way, the scout bees will keep looking until they find a place further away that is less likely to be disturbed by people and animals.
- The City's general information number is (909) 626-8571.