FAQ Topic: Public Works FAQs

Where can I get passport?

Please contact the United States Postal Service. The nearest local branch is located at 5186 Benito St, Montclair, CA 91763.

My water is brown and has residue in it! Who can I contact?

It is recommended that homeowners seek services from a licensed plumber who would be able to detect any underlying problems on the property such as corrosion and iron or lead residue from old pipes. Report the issue to the Public Works Operations Division using this form. In addition, homeowners may submit a report to Monte … Continued

How can I get my water tested for quality?

Residents who would like to their home water tested for quality can contact the Monte Vista Water District (909) 624-0035 or hire a private contractor for services at their own discretion.

Where can I report a pothole?

You can report potholes to the Public Works Operations Division online using this form. Please be detailed about the location and cross streets. Provide photos if possible.

Can I apply for a permit online?

Most permits are acquired in-person and over the counter at Montclair City Hall. Applicable fees are paid in-person by check, cash, or credit card. Building and Planning Permits (walk-ins): 7am-9am and 4pm-5:30p Engineering and Transportation Permits (by appointment): 7am-6pm Finance Counter: 7am-6pm

What kind of permit do I need to repair or upgrade my driveway approach?

Alterations of residential and commercial driveway approaches in the public right-of-way require a Construction permit. Fees will vary. Download a form and follow the instructions. You may email or hand deliver the form in-person to the Public Works Engineering Counter located at City Hall. Allow 10 days for processing. You will be contacted by staff … Continued

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