FAQ Topic: Services & Safety
To discontinue service and receive a closing bill, you must contact Monte Vista Water District at (909) 624-0035. The District will forward the information to the City on a weekly basis. A phone call to the City of Montclair is not necessary as all pertinent information is forwarded from Monte Vista Water District.
Requests for certain Police Department records such as crime/incident reports, call-for-service records, and traffic collision reports, are handled by the Police Department directly. Please view the Police Department’s instructions on obtaining report copies.
Water Service New residents to the City of Montclair should contact Monte Vista Water District at (909) 624-0035 to start water service. The District will then forward all of your information to the City so a new trash and sewer account can be created and service can be started. Information given to the District is … Continued
If you would like to replace a damaged trash bin, please contact Customer Service at (909) 625-9471.
All calls for an officer to respond, including the reporting of a crime that is not in-progress, should be made to our Dispatch Center by calling the non-emergency phone number at (909) 621-4771. All requests for information, copies of reports, or to speak to a specific employee should be made through the business office at … Continued
In-Person Police reports can be filed at the Montclair Police Department located at 4870 Arrow Highway, Montclair. You may also call the Business Office at (909) 448-3600. Business Office Hours: Monday through Thursday 7:00 a.m. to 6:00 p.m. Closed weekends and City-observed holidays Phone Police reports can be filed over the phone by contacting dispatch … Continued
If your trash has not been collected, please contact us at (909) 625-9471.
Please refer to the Trash Collection and Street Sweeping Days Map or contact us at (909) 625-9471.
Household Hazardous Waste (HHW) is any product labeled toxic, poison, danger, warning, caution, corrosive, flammable, combustible, or irritant. HHW should never be thrown into your household garbage, recycling, toilets or sinks. It is also illegal to dump HHW on the ground or pour it down the storm drains. HHW can seep into the ground water, … Continued
If you believe that you became ill due to a food product purchased in San Bernardino County you may call 909-884-4056 to report the incident. Visit the San Bernardino County Department of Public Health website for more information.