Archives: FAQs

How do I submit a Fire Prevention Bureau Plan Check and Permit?

Plans may be submitted to the Montclair Fire Prevention Bureau, Monday through Thursday, between the hours of 7:00 a.m. and 6:00 p.m., at 5111 Benito St., Montclair, CA 91763. Plans will not be reviewed over the counter. The duration of our plan check process is approximately two weeks. Please allow our plan check process within … Continued

How do I schedule for a building inspection?

Inspection Request Line: (909) 625-9448 Inspections will be scheduled for the next day only if scheduled before 5:00 p.m. the day before. The City is closed every Friday. If an inspection request is called in on Thursday, the inspection will be scheduled for Monday.  

How do I schedule a pick-up for bulky items?

To arrange for your bulky item pick up, call Burrtec Waste Inc. at (909) 620-1353. Burrtec Waste Industries, Inc. offers a residential bulky item pickup program, subject to the following guidelines: Each calendar year, households within the City of Montclair are allowed four (4) bulky item pickups. Bulky items may include the following household items:  … Continued

How can I report graffiti?

Please report graffiti to the City by filling out this online form or calling the Public Works Operations Division at (909) 625-9480.

Can I apply for a permit online?

Most permits are acquired in-person and over the counter at Montclair City Hall. Applicable fees are paid in-person by check, cash, or credit card. Building and Planning Permits (walk-ins): 7am-9am and 4pm-5:30p Engineering and Transportation Permits (by appointment): 7am-6pm Finance Counter: 7am-6pm

Where can I get passport?

Please contact the United States Postal Service. The nearest local branch is located at 5186 Benito St, Montclair, CA 91763.

How can I get my water tested for quality?

Residents who would like to their home water tested for quality can contact the Monte Vista Water District (909) 624-0035 or hire a private contractor for services at their own discretion.

My water is brown and has residue in it! Who can I contact?

It is recommended that homeowners seek services from a licensed plumber who would be able to detect any underlying problems on the property such as corrosion and iron or lead residue from old pipes. Report the issue to the Public Works Operations Division using this form. In addition, homeowners may submit a report to Monte … Continued

When is the Building & Planning and Public Works Engineering permit counter open?

Counter Hours Community Development Building & Planning Permits (preferred for walk-ins): Morning: 7am to 9am 9:01am-3:59pm CLOSED Afternoon: 4pm to 5:30pm All other hours, call for an appointment at (909) 625-9477 Building Inspection Request Hotline (909) 625-9448 Public Works Engineering & Transportation Permits (appointment preferred): 7am to 6pm Call for availability: (909) 625-9478 City Hall … Continued

Where can I report a pothole?

You can report potholes to the Public Works Operations Division online using this form. Please be detailed about the location and cross streets. Provide photos if possible.

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