FAQ Topic: Operations and Fleet

Bees are making a home in a public area! Who do I call?

In 2022, the California Supreme Court ruled that bees can be protected under the CESA. The court’s decision allows California to protect some of its most endangered pollinators, which can help the state’s ecosystems and farms. Bees and other pollinators are critical to promoting healthy ecosystems and strengthening biodiversity. They provide crucial pollination services that … Continued

When is my street sweeping day?

There should be white and red signs posted along your street notifying you of the day your vehicle cannot be parked on the street. You may also check the schedule map here. Parking on the street during your designated street sweeping day can result in receiving a citation from the Montclair Police Department.

When is my trash day?

You can check the collection schedule map here.

A tree damaged my car/property, who do I contact?

To file a claim, you must first download and complete this this form and then contact the City Clerk’s office at (909) 625-9415 for further instructions.

There’s a burst water main gushing into the street but City Hall is closed! Who do I call?

If an incident occurs after normal business hours, please notify Dispatch at the Montclair Police Department at (909) 621-4771. If someone is in danger or in immediate need of emergency assistance, please call 9-1-1.

I want to report a water leak. Who do I contact?

Report water leaks to the Monte Vista Water District using this online form or call 909-624-0035. If the water leak is in a local city park, call (909) 625-9480.

A traffic light is flashing or completely out, who can I report it to?

Make a report by filling out this online form, or call the Public Works Operations Division at (909) 625-9480.

How can I report graffiti?

Please report graffiti to the City by filling out this online form or calling the Public Works Operations Division at (909) 625-9480.

My water is brown and has residue in it! Who can I contact?

It is recommended that homeowners seek services from a licensed plumber who would be able to detect any underlying problems on the property such as corrosion and iron or lead residue from old pipes. Report the issue to the Public Works Operations Division using this form. In addition, homeowners may submit a report to Monte … Continued

How can I get my water tested for quality?

Residents who would like to their home water tested for quality can contact the Monte Vista Water District (909) 624-0035 or hire a private contractor for services at their own discretion.