FAQ Tag: sewer

What is the process for Street, Storm Drain, or Sewer improvement plan checks?

First, contact the Engineering Department to inform staff that you intend to hand deliver a new submittal and schedule an appointment. Fees will be calculated based on the Engineering Department Fee Schedule (download). Payment is required in-person at the time of submission. Only cash, checks, and VISA or MasterCard are accepted. Fill out a plan … Continued

What are the general requirements for an Encroachment/Construction Permit?

All necessary requirements and procedural information to apply for a construction permit with the Public Works Department is attached to the Construction Permit Application form (also known as an Encroachment Permit). A quick rundown of the necessary requirements applicants must provide are as follows: A completed Road Construction Permit and Street/Lane Closure Application. Use the … Continued

Where can I retrieve sewer plans?

You may request for sewer plans near or around your property either in-person or via online by Public Records Request with the Engineering Division in the Public Works Department. If the property is located outside of the city limits, please contact the Planning Department immediately after you’ve confirmed the location of the line as there … Continued

My water is brown and has residue in it! Who can I contact?

It is recommended that homeowners seek services from a licensed plumber who would be able to detect any underlying problems on the property such as corrosion and iron or lead residue from old pipes. Report the issue to the Public Works Operations Division using this form. In addition, homeowners may submit a report to Monte … Continued

How do I open a new account for trash, sewer, and water?

New residents to the City of Montclair should contact Monte Vista Water District at (909) 624-0035 to start water service. The District will forward all of your information to the City so a new trash and sewer account can be created and services can begin.  All pertinent information is forwarded from Monte Vista Water District … Continued

How do I pay my sewer and trash bill?

In-Person at City Hall Utility payments can be made inside City Hall at the Finance counter Monday through Thursday 7:00 a.m. to 6:00 p.m. by cash, check, or credit card. Utility Payment Drop Box For your convenience, there is a secure payment drop box located at the main entrance of City Hall, 5111 Benito Street, … Continued

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