Billing & Making a Payment

Trash and sewer is billed every other month, on the first of the month, unless the first falls on a weekend, in which case the billing is done the following Monday.  When billed, you will be billed for the previous two months of service.

The charges every two months for single-family residential trash and sewer services are as follows:

Multifamily property owners are billed $83.20 per unit for trash for two months of service and $62.28 per unit for sewer for two months of service.

Commercial customers are billed for sewer according to the amount of water usage.

If you have any questions regarding your bill please contact Customer Service at (909) 625-9472.

* To apply for the senior discount (age 65 and over) just come in to City Hall and fill out a Senior discount card or click on the link below for an application.  Proof of age is required, the trash and sewer account must be in the applicant's name, and the applicant must reside at the service address.

Senior Trash Service Discount

Late Fees

All payments not received by 6:00 p.m. on the due date will be charged 10% of any unpaid balance.  Payment window hours are 7:00 a.m. to 6:00 p.m. Monday through Thursday.  DO NOT MAIL YOUR PAYMENT ON THE DUE DATE.  Postmarks will not be accepted as proof of timely payment.  Please see the Making a Payment section of this website for payment options.

Liens

In January 2002, the City of Montclair passed Ordinance No. 02-815 allowing liens to be placed on properties that have past due trash and sewer bills.  This Ordinance also makes property owners ultimately responsible for trash and sewer bills generated by their tenants.  Once accounts become 90 days delinquent, owners are sent a notification letter by certified mail and a lien is placed on the property if the delinquency still goes unpaid.  A $50 lien fee and an $20 release of lien fee are added to any lien amount before the lien is placed with the County of San Bernardino.

If a lien was placed on your property, payment in full can be made directly to the City of Montclair up until August of each year.  In August of each year any unpaid liens will be assessed on the property taxes.  Once your property tax bill has been assessed, payment of the lien may only be made with your property tax bill.  If you are selling or refinancing your home ask your mortgage company to email a request for a demand letter to the Lien Desk at cgraves@cityofmontclair.org.  A demand letter will then be emailed to your mortgage company.

Once a lien has been paid in full a Release of Lien will be filed on your behalf with the San Bernardino County Recorders Office.

Making a Payment

Payments can be made inside City Hall Monday through Thursday 7:00 a.m. to 6:00 p.m. by cash, check, money order, or credit card.

For your convenience we have two payment boxes located at City Hall, 5111 Benito Street.  Payments received by 7:00 a.m. will receive same day credit.  Please place only check or money order payments in the drop box.  NO CASH PLEASE.

Automatic Payment Plan

Your trash and sewer payment may be taken directly from your checking account.  Please contact Customer Service at (909) 625-9472 to request an application or click on the link below to download an application.  The account holder's signature and a voided check are required to complete this process.  Mail the application and your voided check to City of Montclair, Attention Finance, 5111 Benito Street, Montclair, CA 91763.  The payment will be deducted from your checking account on the 10th day of the month, unless that day falls on the weekend, in which case the account will be debited on the Monday immediately following the 10th day.

City of Montclair Optional Automatic Pay Plan

City of Montclair Optional Automatic Pay Plan (Spanish)

Online Bill Pay

With our Online Bill Pay system you can:

• Pay your current Montclair bill online.
• Receive email notifications when statements are available online.
• Display previous and current bill statements.
• View details on how to read your bill.
• Pay any time of the day, 7 days a week.
• Make a one-time credit card payment or electronic check payment.
• Set up recurring credit card payments or electronic check payments.

Payments made up to 7:00 p.m. Pacific Time will be reflected on your City of Montclair account the same day.

Payments made after 7:00 p.m. Pacific Time will be reflected the next business day and could cause a delinquency.

Only payments made through this website will appear in your Online Payment History.